How To Get Help
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Step 1. Use This Help System.
If your issue can't be resolved this way, go to step 2.
To print help topics without printing the table of contents (Internet Explorer), right click in the right side panel where the topic is located. A shortcut menu will open. Click "Print". This will send only the right side (topic) panel to the printer.
Step 2. Submit Support Request or Email
If you don't find a solution in the help topics or if you prefer to hire someone to set up your web site and/or to provide personal training, contact us through our secure contact form. A technician will respond by email. Once your email address is in our system, you can send email directly to our support team. Response time by email is typically within a few hours during business days and within 24 hours on weekends & holidays. The secure contact form submissions and incoming email messages post directly to our virtual support desk. All of our technicians are qualified to respond by email.
New Feature Requests
We appreciate your suggestions for improvements to AShop. Each new feature is carefully considered before adding to our development calendar. We may be able to give your feature suggestion priority if you are willing to pay for the development. Contact us to get a quote for the feature you need.