PayPal - Suspected Payment Manipulation |
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After PayPal payment, the following message is received by the AShop administrator.
Suspected payment manipulation: customer@emailaddress.com, firstname, lastname, productid, inv#, IP address
The money was recieved thru paypal, but the order is not recorded within AShop and the receipt is not sent to the customer.
This message is sent when PayPals IPN verification reports the payment as invalid. This should only occur if the payment for some reason haven't been transfered by PayPal, for instance if a customer tries to send the form fields manually to cheat the order.php script in AShop, but sometimes PayPal brings their IPN servers down for maintenance for a short period which could also cause this. If you find that the payment has really been received in your PayPal account you can go ahead and ship the products to your customer and use the Incomplete/Failed Orders report on the page Customers->Sales Reports in your admin panel to activate the order and make it appear in the regular sales report instead. |