File Downloads - Mac OS

For customers Mac computers, after the customer logs into the download area, he is presented with one button per downloadable product. In this case all of the downloadable products are image files.

On a Windows PC, the download button works fine by bringing up a dialog box and asking the customer where he would like to save it on his hard drive. However, for the Mac customers this does not work! When the Mac user clicks the button, he is taken away from the download area by going to a new page where the large image file begins to download. After the image downloads to the new page, it is then visible within the browser. All methods within the popular Mac browsers cannot save this large image appearing in the new window. The save image as option on the Mac browsers result in saving the translated delivery.php to a text file, and not the image file!

There are two problems:

1) The Mac user should not be taken away from the download area, but be presented with a Save As dialog box just the PC browsers.

2) The Mac user cannot save the purchased downloaded image.

Some browsers open files based on the file name suffix and not the mime type which is hard to do anything about. Netscape also causes this kind of trouble on PCs with some files. There is no known way to solve this other than changing the file name, for example by compressing the file.

The solution is to zip the files.